Returns

I'm looking to Return from...

UK Returns Process

  1. Download our Returns form here. This will need to filled out to process your return.
  2. Fill out the Returns Form below. We will then send you a prepaid returns label for you to attach to your order to make it's way to us.
  3. Seal up the package with the product and returns form inside and stick the free returns label to the outside.
  4. Take it to your local Post Office and speak to a member of staff to assist you.

Due to current circumstances, we have extended our returns period from 30 days to 60 days.

Items must be returned in their velvet pouch and in perfect condition. We are unable to accept returns on Earrings, Ring Sizers, Face Mask, and Socks.

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Worldwide Returns Process

Our worldwide returns are handled by our Trusted Third Party Shipping Handler. To process your World Wide / EU return please fill out their returns form using the button below.

Due to current circumstances, we have extended our returns period from 30 days to 60 days.

Items must be returned in their velvet pouch and in perfect condition. We are unable to accept returns on Earrings, Ring Sizers, Face Mask, and Socks.

Begin Return