Care Guide

Jewellery is often both a financial investment and holds sentimental value for the wearer. Due to this, it's important to ensure your jewellery is cleaned and cared for so it will last for years to come. Whether you want to restore shine to your favourite silver ring, or ensure the plating lasts on your new gold bracelet, our guide will keep you covered.

Serge DeNimes bangle undergoing first step of purity process, being X-Ray Fluorescent Spectrometer tested to confirm materials it is made of
What is Sterling Silver?

Serge DeNimes jewellery is made from Sterling Silver, which is made up of 92.5% Silver and 7.5% other metals. Pure Silver is impractical as it is too soft to shape and wear, making Sterling Silver the highest quality Silver used in jewellery.

Two hands hold Serge DeNimes' Core collection of 925 sterling silver and gold plated rings showing St Christopher and a classic compass
General Care

All metals naturally oxidise over time, especially Sterling Silver due to its composition. These apply to every piece we make.

  • Store in its Serge DeNimes pouch or a jewellery box, separate from other items
  • Avoid contact with chemicals such as household cleaners, perfume, moisturisers etc.
  • Remove jewellery before showering, swimming, exercising and sleeping
  • Avoid getting your jewellery wet. Dry it thoroughly if it comes into contact with water
A man wears the Silver Ridge Band Ring, Silver Rectangle Signet Ring, and Silver Heart Ring from Serge DeNimes' Core and Elements Collections
Caring for Plain Silver

Sterling Silver naturally tarnishes over time as the 7.5% other metals, such as Copper, react to the air. Perfumes, hair spray, hand gel and perspiration all accelerate it. Tarnishing is surface-level and fully reversible.

  • Polish with a jewellery cloth designed for Silver, such as the Serge DeNimes cleaning cloth included with your piece
  • Silver can occasionally turn skin green. This is the metal, usually Copper, reacting with the pH of your skin rather than a fault. Keep your skin and jewellery dry, and clean the piece regularly
A man shows off his Gold Circle Signet Ring. Gold plated jewellery requires additional care to maintain the integrity of the piece
Caring for Plated and Vermeil

Plated finishes eventually fade or lose colour through natural wear. How long they last depends on how often a piece is worn and how it is cared for. This covers our 14ct Gold plated and Rhodium plated styles, and the 18ct Gold vermeil used across the Perle collection.

  • Don't polish these pieces with a cloth — rubbing wears the finish and can dull or scratch the Silver underneath
  • Keep them dry and away from perfume, lotion and prolonged water exposure
  • Clean with a specialist cleaner if needed
The Traditional Hallmark Bangle being tested for quality by the London Assay Office. Silver requires special care for longevity, bangles should not be repeatedly bent as it can lead to cracking the malleable silver
Caring for Resizable Pieces

Our resizable items are left open so they can be opened or closed to fit. Silver is a very soft metal, so be gentle when adjusting and avoid repeating it too often — the material will wear down and may crack or break.

A woman holds a burning bottle while wearing a 925 silver sterling Forget Me Not Ring from the Saints and Sinners collection. The ring features the namesake flower and a skull
Warranty

While we make every effort to deliver the best product possible, sometimes a piece becomes faulty and we'll do our best to put it right.

  • If your item is delivered faulty, or becomes faulty within 30 days of your order, we'll refund or replace it — whichever you'd prefer
  • If a fault develops within 12 months, we'll replace the item with the same product. Where that product is no longer available, we'll issue store credit to the value of your original purchase
  • There's no cost to you wherever you are — no fees are deducted, we cover the return shipping, and we cover the cost of sending your replacement
  • Please contact our Customer Service Team as soon as possible with photos, details of the fault and your order number