Will there be a queue system?
Yes - To manage staff and customer safety, until 21st June we will a limited number of people in the store at once to make sure there is enough space for everyone to shop safely and comfortably. After 21st June we will assess this based on government guidelines.
Can I try products on?
Yes - One the reasons we wanted to launch a store was to give customers the ability to get hands on with the product. We've taken the steps to make sure that all of the products are cleaned before and after they are tried on so you have the freedom to style any of our 250 products.
Can I measure my finger in-store?
Yes - We will offer a ring measuring service for you!
Can I return an online order in-store?
No, but that might change in the future. We have streamlined our UK returns process so it is very simple & easy to do, you can find all of the info on our Returns Page.
Can I get a ring engraved?
Yes - We will offer engraving in-house, ask in store for more information, only some products can be engraved due to their design.
Can I pick up my online order in-store?
Yes! When you purchase at checkout, you will have an option to collect in-store from us.
Will the Apparel/Accessories be available also?
Yes! We have a fitting room for you to try on the Apparel, everything that is online will be available in-store for you to get hands on with.